Claims can arise in all areas of amusement or theme parks. This includes the thrill rides, theaters, stadiums, restaurants, rest rooms, water play features, parking lots and walkways. Upon receipt of the assignment, our experienced adjusters make initial contact with employees and witnesses to determine all facts.
Inspection & Reporting
Immediate inspection is made of the involved areas and maintenance logs are reviewed. We document each phase of the investigation as warrented with detailed photographs. The majority of all parks today have sophisticated video surveillance equipment that allows a proper investigator to retrieve and review video captures of the actual incident. This allows for a thorough and objective result. Each incident is unique and investigators handle information gathering directly at the loss location.